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Monday, March 19, 2012

Laptop ACER

 Last week, saya hantar laptop sebab all sudden, laptop saya rosak. Then, tadi received call dari husband saya, yang saya kene bare the cost, alahai rm600++ tuh. Maybe ada comunication break down ngan encik husband, saya terus direct email to Acer

Email Support : acercare@acer.com.my

Someone did reply my emails:

meriah ceria <meriahceria@gmail.com> Mon, Mar 19, 2012 at 2:55 PM

To: timmy_ting@highpoint.com.my
Hi Timmy,

The case ID is ..........under Mr Syarwan, can you explain futher details what acctually occur?

Juliana
timmy_ting@highpoint.com.my <timmy_ting@highpoint.com.my> Mon, Mar 19, 2012 at 3:02 PM

To: meriah ceria <meriahceria@gmail.com>

Dear Juliana,

New case # 13608Y

Unit under repair.


As of current, engineer requested for motherboard and dvd drive.


Thanks and regards,
Timmy Ting
Highpoint Service Network
Tel : 03 80266226  Fax : 03 80245100

This email contains information that is for sole use of the intended recipient and may be confidential or privileged.  If you are not the intended recipient, any further review,disclosure,copying, distribution or use of this email, or the contents of this email is prohibited.  Please notify the sender by reply this email and destroy the original email if your receipt of this email is in error.
timmy_ting@highpoint.com.my <timmy_ting@highpoint.com.my> Mon, Mar 19, 2012 at 3:32 PM

To: meriah ceria <meriahceria@gmail.com>

Dear Juliana,

There is no charge applicable. Unit shall be repaired without any charge incurring to you.



Thanks and regards,
Timmy Ting
Highpoint Service Network
Tel : 03 80266226  Fax : 03 80245100

This email contains information that is for sole use of the intended recipient and may be confidential or privileged.  If you are not the intended recipient, any further review,disclosure,copying, distribution or use of this email, or the contents of this email is prohibited.  Please notify the sender by reply this email and destroy the original email if your receipt of this email is in error.


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 Fuh lega....

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